Welcome to Your New XARA Experience

As of July 1, 2023, XARA has assumed responsibility for the complete distribution of all XARA products, previously managed by MAGIX. This shift allows us to be closer to you, our loyal and long-time customers, and to better respond to your needs.

Why is this important for you? This change allows us not only to intensify our customer proximity, but also to respond to your concerns more quickly and efficiently. You will benefit from direct communication, faster problem-solving, and access to our XARA Pro Plus desktop products.

What changes for you? In essence - only the best! You will continue to have access to our high-quality products and enjoy the top-notch service that you are accustomed to. The difference is that you will now be catered to by the more dedicated and customer-oriented XARA experts.

We would like to take this opportunity to sincerely thank you for your ongoing trust and loyalty. Your satisfaction and success are our primary goals, and we are confident that this change will contribute to achieving these goals.

If you have any questions regarding this change, we are here for you. Please do not hesitate to contact us.

Your team at XARA

We greatly appreciate your continued support and trust in Xara products and services.

As of July 1 2023, Magix is no longer selling Xara products or their Update Service. All new product sales and upgrades happen directly with Xara. Learn more here.

What Desktop products does Xara offer:
Designer Pro+: The flagship desktop designer product that has all features (think ProX)
Web Designer+: Scoped to the website building features (like Web Designer Premium vs Pro X).
Photo/Graphic Designer+: Scoped to graphics and illustrations (like PGD vs ProX)

The Plus products are subscription plans:
* you always have access to the latest version (currently v23.4)
* frequent product updates and improvements (10 last year, 6 this year so far)
* impactful new features
* access to a large, growing template and component library (3500+ new items in the last 3 months)
* premium level support directly from Xara (chat and email)
* local software install on multiple devices, works offline
* xar file compatibility

If you rely on Xara for business purposes, want instant access to the latest features and fixes, like to leverage a professionally designed template library, and require business-level support, then Plus is for you.

Xara Perpetual is available for Pro, Web, Photo but it has not been announced on the Xara website yet. We’ve created this version so we can offer an equivalent to what Magix was offering, for customers who require perpetual (such as academic and government) and the any public pricing is for new customers rather than upgrades. The Perpetual products, like the Plus products, are built with the Xara account system and installer (100% Xara version, no Magix).
* currently version 19
*one-time payment, you own the version
* online help resources
* bundled standard templates
* no product updates
* no online content catalog
* nothing turns off
* upgrade will be a new purchase

Xara Perpetual is a great option for personal and casual use, pro-sumers, or for those creative side projects. A stable product that does what you need it to do.

Xara products that you previously bought (not Plus or the new Xara perpetual) should be available in the Magix Service Center as they have been for many years. For these products, any account, license, activation, and installation issues are still supported by Magix as these products rely on their systems and technologies. Xara offers product feature support during an active Magix update service.


FAQ
Q. Are files compatibility across Xara and Magix versions of the product?
A. Yes. Just like from v18 to v19 to v23.4, Xara tries to ensure complete file compatibility. When any issues arise, we usually have solutions.

Q. Are the Desktop Plus products 'cloud' products?
A. Xara Designer+ products are not ‘cloud’ products. They do not live and run in the cloud. They are downloaded and installed on your local machine. They do connect online to a variety of services like the online content catalog, hosting providers for website publishing, and the Xara license/update server to highlight a few. Very common behavior for desktop products.

Q. How do I contact Xara?
A. Contact us through the chat on www.xara.com or by email at www.xara.com/contact-us