Issue with transparency when save as PDF since update to Graphic & Photo 9
Hi,
Until yesterday, I used Graphics & Photos 2013, I update the software yesterday and if I save my job as PDF, the transparency done on a picture is inverted.
Someone had also this issue, how could I resolve it.
Currently I removed the transparency but it is not the solution.
In version before, same file works !
Issue apear only when I create a PDF file. By creating a JPG file it works.
Thanks for your help.
Marc.
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
Create a Bitmap Copy of the object with transparency. Use the bitmap copy and delete the object with transparency.
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
Could you upload your .xar file either here, or if you don't want everyone to see it send it to Xara's support team to look at, at http://support.xara.com please?
2 Attachment(s)
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
In attachment the .xar file and the pdf I get !
Please open xar file and save as pdf, please.
(transparency is done on the bottom of the picture).
thanks.
1 Attachment(s)
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
Works fine from Designer X Pro.
I saved it as PDF/X but the file size is over 16MB so this is not as good quality but it shows the entire image.
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
Thanks a lot Gary,
Could someone test with "Xara Photo Graphic Designer 9" please.
because it worked with version just before...!
Issue appears since I update and I want to know if it is software issue or something else just on my computer !
it works for Jpeg, but not for Pdf.
Thanks to share please.
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
For your information: I oppen a call to Xara support, and issue is validated in software by Xara Team.
Current solution is to invert transparency on picture just for PDF creating.
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
What do you mean by inverting the transparency? Have you tried the suggestion and did it work.
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
Where, in the OP's doc the linear transparency has its start point at the bottom of the image and was dragged up (so the bottom of the image has a linear transparency), turn that transparency handle round 180degrees so the linear transparency is dragged down (so only the bottom part of the image is visible) - not a recommended work around but it will export the image correctly till it's fixed.
Re: Issue with transparency when save as PDF since update to Graphic & Photo 9
Thanks Pete that is the first time I heard of that work around.